Contact Us (FAQs)

We have a diverse range of programmes available. Our International Foundation Programme is the perfect way to prepare for undergraduate study. For those looking to improve their English before starting their university journey, we also offer an English Language Preparation Programme - Online.

For those seeking a pathway to postgraduate degree study at a range of universities, our Online Pre-Masters and Online Accelerated Pre-Masters Programmes prepare you for a masters degree. 

You will need to meet English language and academic entry requirements to study with us.

To study the Programme, you must have access to: 

• A desktop or laptop computer where you are the administrator or have administrator permissions. The desktop or laptop must meet the following requirements: 

Windows 

• Operating System: Windows 10 or a more recent version of Windows (includes x86 32 and 64bit processors and ARM 64bit processors using x86 emulation) 
  • (Note: Windows 10S/11S Mode and SE are not compatible operating systems) 
• Memory: 2 GB RAM (A minimum 4gb of available RAM is necessary when using lockdown browser to take an exam that requires a webcam.) 
• Hard Disk Space: 200 MB of free hard disk space 

 Mac 

• Operating System: Mac OS/X 10.15 or a more recent version  
• Memory: 2 GB RAM (A minimum 4gb of available RAM is necessary when using lockdown browser to take an exam that requires a webcam.) 
• Hard Disk Space: 200 MB of free hard disk space 

Important note:  tablet computers including Apple Ipads should not be used for assessments.  

• A headset with a working microphone 
• A working computer camera or webcam 
• Strong, stable internet connectivity.  Internet connectivity could be in the form of a fixed line connection, 3G/4G/5G, wi-fi or other technologies. Minimum: 600kbps download and 600kbps upload speed.  Recommended: at least 1.5Mbps download and 1.5Mbps upload speed 
• Browsers: Microsoft Edge (for Programmes where INSENDI is used) or Google Chrome, or Mozilla Firefox.  

You can study our digital programmes:

• Study Group Digital Learning (online only)
• Study Group Digital Learning at one of our Digital Learning Centre partners listed below*:
  • Wuchang University of Technology (Email: application@sevilin.cn)
  • The English Way (Email: hanxu@tewgroup.cn)
  • Dalian Neusoft University of Information (Email: app2@bweduconsulting.com)

Students in China who choose to study with a Digital Learning Centre partner can benefit from campus facilities and face-to-face networking opportunities. These centres offer a unique combination of virtual classes and in-person support, allowing you to combine online learning with the advantages of building an international community in person.

_{*For Chinese nationals residing in China only}

Once you have chosen the programme you wish to study, you can use our simple online application form to apply to study with us. You don't need to do it all at once as you can save your progress along the way. 

Apply online and if you meet the entry requirements, you'll receive a response from an expert team of specialist student enrolment advisors within 2 working days (Monday to Friday). They will talk you through your next steps and support you throughout the process.

Our team of expert advisors can offer you support in multiple languages, including Chinese and Arabic. We are available by email, phone and in some countries instant messaging to help you with every stage.

If you are successful in your application, we will send you an offer letter and take you through your next steps. Your offer letter will include any conditions you need to meet and explain your fees and payment plan.

Make sure you are aware of any deadlines and any additional requirements to confirm. Some courses may have limited places.

You can confirm your place by paying your confirmation fee and returning your signed acceptance form. 

Studying online is a great way to save money before studying your chosen university degree as you can save on costs related to accommodation, travel and general living expenses. To find out about the fees associated with your chosen programme, visit our fees page.