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Contact Us (FAQs)

Here to help

Have questions about studying with us? Find the answers here.


We have a diverse range of programmes available. Our International Foundation Programme is the perfect way to prepare for undergraduate study. For those looking to improve their English before starting their university journey, we also offer an English Language Preparation Programme - Online.

For those seeking a pathway to postgraduate degree study at a range of universities, our Online Pre-Masters and Online Accelerated Pre-Masters Programmes prepare you for a masters degree. 

You will need to meet English language and academic entry requirements to study with us.

You will need to have a PC or Mac computer. Whilst it is possible to access and interact with most course content using a tablet or smartphone, these devices will not work for assessments. If you do not have access to equipment, please let us know so that we can support you.


  • Any Microsoft Windows based PC (laptop or desktop, preferably running Windows 10)
  • Web Browser: Google Chrome or Microsoft Edge (Chromium version)
  • Webcam
  • Microphone
  • Installation of Zoom for Virtual Classroom


  • Any Apple MacOS laptop or desktop
  • Web Browser: Google Chrome or Microsoft Edge (Chromium version)
  • Webcam
  • Microphone
  • Installation of Zoom for Virtual Classroom

Internet Connection:

  • Internet connectivity is required for access to all coursework. Internet connectivity could be in the form of a fixed line connection, 3G/4G/5G, wi-fi or other technologies.
  • Minimum: 600kbps download and 600kbps upload speed
  • Recommended: at least 1.5Mbps download and 1.5Mbps upload speed

You can study our digital programmes:

  • Study Group Digital Learning (online only)
  • Study Group Digital Learning at Shanghai Jiao Tong University*

Students in China looking to benefit from campus facilities and face to face networking opportunities can study their digital programme with Study Group Digital Learning at Shanghai Jiao Tong University. Offering a unique combination of virtual classes and in-person support, you will combine online learning with the benefit of building their international community in-person. 

*For Chinese nationals residing in China only

Application support

Once you have chosen the programme you wish to study, you can use our simple online application form to apply to study with us. You don't need to do it all at once as you can save your progress along the way. 

We will respond to your application within 48 hours. You will be introduced to one of our dedicated student enrolment advisors who will support you throughout the entire process.

Our team of expert advisors can offer you support in multiple languages, including Chinese and Arabic. We are available by email, phone and in some countries instant messaging to help you with every stage.

If you are successful in your application, we will send you an offer letter and take you through your next steps. Your offer letter will include any conditions you need to meet and explain your fees and payment plan.

Make sure you are aware of any deadlines and any additional requirements to confirm. Some courses may have limited places.

You can confirm your place by paying your confirmation fee and returning your signed acceptance form. 


Studying online is a great way to save money before studying your chosen university degree as you can save on costs related to accommodation, travel and general living expenses. To find out about the fees associated with your chosen programme, visit our fees page.

Still have questions?

Complete our online form to ask any questions you have about the courses offered by Study Group Digital Learning.

Enquire now

Join us today

Our Student Enrolment Advisors are available to answer your questions and help you with your application. 

We can't wait to meet you.